Home Base Computer Services is a locally-owned and operated company specializing in the repair, upgrade, design, and implementation of laptop and desktop computers, networks, and computer software. We provide services to home users as well as businesses all over the greater Sacramento area. Founded in 1997, we offer a variety of solutions from vendors such as Microsoft, Symantec, Dell, Hewlett Packard, Apple, and dozens of others to maximize the potential of your computer investment and keep it running in the best possible condition.
Whether you are looking for answers to a nagging software problem, virus infection, or are staring at a computer that just won’t start, Home Base Computer Services has the experience and the expertise to handle the problem quickly, efficiently, and accurately.
Why Home Base Computer Services?
You know where we are. We come to you, or you can come to us in our centrally-located office. You don’t need an appointment to drop off your equipment, there’s always someone ready to help you during our business hours. Pick up your phone and dial (916) 485-1836 right now. If it’s during business hours, a real person will answer the phone. You won’t end up with a phone menu that will eventually dump you into a voice mail box. When we have your computer, you’ll know where your computer and your data is at all times, and you’ll know it is safe. Most of our competitors will show up, haul your precious computer away to an unknown location (probably a spare bedroom somewhere), and bring it back when it’s convenient to them.
“No surprises” pricing. We offer flat-rate guaranteed pricing on all services that we perform in our office, and you’ll know the total cost before we start the work. We even publish our current service rates on our website so you can compare before even calling us. Compare that to our competition who treat their pricing like a huge secret, or will give vague estimates like, “oh, usually a couple of hours, but sometimes more” at hourly rates. Wouldn’t you prefer to know ahead of time?
We know how to fix your computer. We’ve been around since 1997, and we have a proven history of being able to fix even the most unusual problems that most of our competitors shrug off.
We’ll come to you. Don’t want to bring your computer to us? We offer in-home or in-office service where the entire service is performed under your watchful eye. You can also take advantage of our flat-rate pricing by scheduling an appointment for us to come out to pick up your computer and bring it back when the work is complete. For your convenience and peace of mind, we offer a no-cost pickup and delivery service where we won’t even need to come into your house, or, for a small additional charge, a full-service pickup and delivery service where our technician will come in and quickly disconnect everything from your computer. When we bring your repaired computer back, we’ll hook everything up back the way it was. We can even arrange to meet you at work if scheduling a pickup from your home is inconvenient or uncomfortable for you.
We’re a local, family-owned business. When you talk to us, you’re going to get an intelligent, easy-to-understand person who cares about keeping you happy. We’ll say hello to you when we run into you at the grocery store. We’re never going to hide behind “corporate policy” as an excuse for not treating you fairly.